To get in touch with RocketHub Support, simply send an email to Our support team is available Monday - Friday from 9 am - 5 pm EST

Typical support response time during business hours is 15 - 30 mins unless we need to coordinate and wait for response from a third party.  Keep in mind that our support staff answers questions associated with: 

  • Redemption Codes
  • Product Purchases 
  • Account or Profile Access
  • Billing  / Purchases of deals on our platform

For technical support related to a third party product, please contact the respective product's helpdesk. On most deal pages, the support email of the deal partner is listed in the Helpful Partner Links section near the founder letter.

If you are a deal partner who wants to launch your product on RocketHub, please email: