To get in touch with RocketHub support simply send an email to firstname.lastname@example.org. Our support team is available Monday - Friday from 9 am - 5 pm EST. Typical support response time during business hours is 15 - 20 mins. Keep in mind that our support staff answers questions associated with:
- Redemption Codes
- Product Purchases
- Account or Profile Access
- Product Troubleshooting
To get in touch with the RocketHub launch team please see launch team help articles.