To get in touch with RocketHub support simply send an email to Our support team is available Monday - Friday from 9 am - 5 pm EST. Typical support response time during business hours is 15 - 20 mins.  Keep in mind that our support staff answers questions associated with: 

  • Redemption Codes
  • Product Purchases 
  • Account or Profile Access
  • Billing 
  • Product Troubleshooting

To get in touch with the RocketHub launch team please see launch team help articles.