To get in touch with RocketHub support simply send an email to support@rockethub.com. Our support team is available Monday - Friday from 9 am - 5 pm EST. Typical support response time during business hours is 15 - 20 mins.  Keep in mind that our support staff answers questions associated with: 


  • Redemption Codes
  • Product Purchases 
  • Account or Profile Access
  • Billing 
  • Product Troubleshooting


To get in touch with the RocketHub launch team please see launch team help articles.