RocketHub Help Center

FAQ 0

Getting Started 2

• What is RocketHub
• How to Contact RocketHub Support

RocketHub Marketplace 0

Your account 0

General Billing Topics 5

• Accepted Payment Methods
• RocketHub Purchase History
• RocketHub Invoices
• How to Update Payment Information
• Company ID / VAT ID on Invoices

Refund FAQs 5

• RocketHub Refund Policy
• How do I know my Refund was processed?
• How long does a Refund take?
• Can I Cancel a Refund?
• How to Request a Refund

Buyer Accounts 4

• How to Reset Your RocketHub Password
• How to Change Your RocketHub Email
• How to Update Your Profile Photo
• How to Cancel Your RocketHub Account

Product / LTD Questions 4

• How to Redeem a RocketHub Code? / Codes and Redemption Instructions
• How do I get technical support for my purchased product?
• Can I resell RocketHub license codes?
• How to Apply a Promo Code / Discount Code?

Licenses or Codes 5

• What is a license?
• Where is my license in my RocketHub account?
• How do I activate my license?
• How do I log in to my licensed product?
• How do I refund my license?

Trial FAQs 0

Shared files 0

Deleted files 0

Premium features 0

Premium subscription 0

Lifetime Deals 6

• What is a Lifetime Deal?
• Deal Terms and Features
• Product Reviews and Questions
• RocketHub Expired Deals
• RocketHub Sold Out Deals

View all 6

General FAQ's 6

• What is RocketHub Marketplace?
• How does the RocketHub Marketplace work?
• I want to list my Product with you. Where should I apply?
• What type of Products can I promote on RocketHub Marketplace?
• Why should I list my Product on RocketHub? What are the benefits?

View all 6

Plans & Listing Related FAQ's 7

• Is there a minimum listing duration?
• How many plans or codes can I start with RocketHub?
• Does RocketHub support code stacking?
• What is the refund period for Marketplace deals?
• How long does it take for a Marketplace Deal Listing to go live?

View all 7

Payouts & Redemption FAQ's 3

• What Portion of Sales will I as a Deal Partner receive?
• When Will I receive payment for sales of my product?
• How do you Pay the deal partners? Is it through PayPal or a wire transfer?