You can process refunds easier than ever from within your account on our site.

  1. Login to RocketHub 
  2. Select "Account" from the navigation bar at the top of the page
  3. Click the "Products" tile and find the product you'd like to refund
  4. Using the "Actions" dropdown menu to the right of the product you've selected, click "Initiate refund"
  5. At the bottom of this page, click the blue "Initiate Refund" button. (Note: After the refund window has expired, the refund button for purchase is disabled.)
  6. Read the refund confirmation and if you are ready, click the "Yes, Initiate Refund" button.  Remember: Refunds are irreversible.