Refund FAQs

Specific topics related to refunds

RocketHub Refund Policy
The Refund policy for any product sale is a full refund of the purchase price for the number of days established per product from the date of purchase for a...
Mon, Oct 25, 2021 at 11:49 AM
How do I know my Refund was processed?
You can verify that a refund was processed successfully on the "My Products" page of your RocketHub account. Login to RocketHub Select "...
Mon, Oct 25, 2021 at 11:56 AM
How long does a Refund take?
Refunds are immediate on our part; however, please note your payment processor may take longer to post the funds in your account. If you paid with PayPa...
Mon, Oct 25, 2021 at 11:56 AM
Can I cancel a Refund?
Unfortunately, at RocketHub, refunds are final. Once you submit a refund request, the money leaves our account and the code is deactivated. If the deal has ...
Mon, Oct 25, 2021 at 11:57 AM
Can I get a refund on RocketHub credits?
We're happy to refund any deal for you in RocketHub credits, which would immediately reflect in the "Rewards" section of your RocketHub accou...
Mon, Oct 25, 2021 at 11:58 AM
Is everything refundable?
The Refund policy for any product sale is a full refund of the purchase price for the number of days established per product from the date of purchase for a...
Mon, Oct 25, 2021 at 12:03 PM
How to Request a Refund
You can process refunds easier than ever from within your account on our site. Login to RocketHub  Select "Account" from the navigation bar ...
Mon, Oct 25, 2021 at 12:08 PM