You can get your money back by requesting a refund within your RocketHub account. 


To refund a product license:


  1. Go to the "Products" page of your RocketHub account

  2. Use the "Actions" dropdown menu to the right of your product to select "Refund"

  3. There, you'll see the refund instructions and have the option to click the "Initiate Refund" button

  4. Click the “Confirm & Initiate Refund” button. Please Note: Once you submit the request, the money leaves our account and the license is deactivated. Refunds are final.


Confirm your refund has been processed by using the "Filter" dropdown menu on the "Products" page of your RocketHub account to select "Refunded."