Our partners will assist you with any issue you may be experiencing with their product.
You can always find the contact information for our partners on the "Products" page of your RocketHub account. Here's a walkthrough of how to do so:
Select "Account" from the navigation bar at the top of the page
Click on the "Products" tile and find the product you need help with
From the "Actions" dropdown to the right of the product, select "Redemption instructions"
Scroll towards the bottom of the page to find our partner's support contact under the "Need Help?" section
As always, don't hesitate to reach out to our Support team at firstname.lastname@example.org if you experience any trouble contacting our partners.