Our partners will assist you with any issue you may be experiencing with their product.


You can always find the contact information for our partners on the "Products" page of your RocketHub account.  Here's a walkthrough of how to do so:


  1. Login to RocketHub 

  2. Select "Account" from the navigation bar at the top of the page

  3. Click on the "Products" tile and find the product you need help with

  4. From the "Actions" dropdown to the right of the product, select "Redemption instructions" 

  5. Scroll towards the bottom of the page to find our partner's support contact under the "Need Help?" section


As always, don't hesitate to reach out to our Support team at support@rockethub.com if you experience any trouble contacting our partners.